Welcome to the Helpdesk
Last updated: 13 November 2014, 18:59
The Cubik Helpdesk provides support from 09:00 to 17:30 Monday to Friday, excluding Bank and Public Holidays. Support is available to clients who have recently had a Cubik site built and are within their warranty period and to clients who have entered into a contractual agreement for ongoing support.
You can call the Helpdesk on 0113 238 6735 and a member of the team will be more than happy to assist you.
What We Do
All of our most recent work has involved building websites on the WordPress platform. If you need assistance with your WordPress website, please don't hesitate to contact us.
This help site also contains extensive information relating to our legacy product, the Cubik CMS
You can contact us directly in order to:
- Address any Essential Maintenance issues that you encounter when using our software.
- Configure features of the system that may not have been implemented at the outset of a project, as you decide that you wish to take advantage of advanced areas of functionality. We recommend that in most instances you contact us through this website, so that all information needed to resolve the issue is captured in the first instance. If you query is of an urgent nature, please contact us on: 0113 238 6735
Have a problem?
How to report a problem to the Cubik Helpdesk
If you need to report a problem to the Cubik Helpdesk, we need to know as much information as possible about what has happened. Here is a guide to help you report everything we need so that we can help you as soon as possible.
Search for an answer
Search the Cubik Helpdesk site for answers to your questions.
Contact the Helpdesk
To contact us, please email firstname.lastname@example.org, or phone the Helpdesk on 0113 238 6735. To send a specific query, you can use one of these forms.
Frequently Asked Questions
How can I add eCommerce to my website?
You can set up e-commerce on your website to allow you to take donations, and to set up a Shop area to sell your merchandise.
How do I set up a web form?
Create simple or complex forms for your visitors to fill in. Decide how the information is processed and keep track of all the submissions using Cubik forms.
How do I upload a document?
The Asset Uploader allows you to upload files into your Resource Galleries. It lets you upload more than one file at a time and to automatically scale your JPEG images to a size suitable for your site.
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